Toronto’s North York General Hospital (NYGH) has improved the performance and usability of its Oracle Health Foundation electronic health record (EHR) by migrating it to Oracle Cloud Infrastructure (OCI).
With OCI, NYGH reports that it has been able to improve the performance of its EHR and decrease the amount of time health professionals spend waiting for information by significantly reducing system latency. In addition, OCI’s built-in disaster recovery and failover capabilities have helped NYGH keep its EHR available when needed.
With OCI, NYGH can enable a more agile approach to adopting new technologies like GenAI.
Duska Kennedy, NYGH Vice President, Strategy and Digital Health, Chief Digital Officer, said: “By moving our EHR infrastructure to the cloud, NYGH is embracing the most advanced global standard for managing critical health information. This move will deliver enhanced security for patient data and highly scalable storage, which is critical as we innovate with advanced analytics and AI to better serve our patients and staff.”
Following its migration to OCI in March 2025, NYGH reports positive results across the hospital in faster screen loads and transaction response times. This includes decreasing the response time for all transactions made in the EHR by 26% and reducing the average login response time for all users by 40 %.
The performance gains also enable more comprehensive and real-time updates to the patient record – strengthening communication and care coordination across all caregivers to enhance patient care.
